Shipping Policy

Premium Basgiath War College–Inspired Apparel, Delivered with Care

At Basgiath Sweatshirts, we understand the excitement of receiving your order. Every sweatshirt is carefully prepared to ensure quality, accuracy, and a smooth delivery experience. Our goal is to provide reliable shipping with clear timelines and transparent policies.

Order Processing (Handling Time)

Handling time refers to the period required to prepare your order before shipment.

Handling Time: 1 – 5 Business Days (Monday – Saturday)

During this time, we:

  • Process and verify your order details

  • Prepare your sweatshirt for fulfillment

  • Conduct quality checks

  • Package your order securely

Please note that handling time may be slightly extended during peak seasons, promotional events, or holidays.

Shipping & Transit Time

Once your order has been processed and shipped, the estimated transit time is:

Transit Time (U.S. Orders): 4 – 7 Business Days (Monday – Saturday)

Total Estimated Delivery Time (Handling + Transit): Approximately 5 – 12 Business Days

Delivery times are estimates and may vary depending on your location, carrier performance, and seasonal demand.

Shipping Rates

  • Flat Rate Shipping: $6.95 for all U.S. domestic orders

  • Free Shipping on orders over $80

  • Shipping costs are calculated and displayed clearly at checkout

We do not charge hidden handling fees.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number.

If you do not receive tracking details within the expected processing timeframe, please contact us at: [email protected]

Our support team will respond within 24–48 business hours.

Possible Delivery Delays

While we strive to meet all estimated delivery windows, occasional delays may occur due to:

  • Incorrect or incomplete shipping address

  • High order volumes during peak seasons

  • Carrier delays

  • Severe weather conditions

  • National holidays

If your package appears delayed beyond the estimated timeframe, please contact our support team for assistance.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

  • Please double-check your address before placing your order.

  • Orders shipped to incorrect addresses provided by the customer may not be eligible for free replacement.

  • For PO Box shipments, ensure the correct ZIP code is included.

If you need to modify your shipping address, contact us as soon as possible. Changes after order confirmation may add 1–2 business days to handling time.

International Shipping & Customs

We offer shipping to select international locations.

Please note:

  • Customs duties, import taxes, and related fees are not included in your order total.

  • These charges are determined by your country’s customs office and are the responsibility of the recipient.

  • We recommend contacting your local customs authority for information regarding potential import fees.

Basgiath Sweatshirts is not responsible for delays caused by customs processing.

Peak Season Notice

During high-demand periods, including holidays and major promotional events, processing times may be slightly extended. We appreciate your patience and understanding during these times.

Questions About Shipping?

If you have any questions regarding your shipment, delivery status, or shipping policy, please contact us at: [email protected]

We are committed to providing clear communication and a reliable shopping experience for every customer.